FAQ

Where are you located?

Rhino Self Storage has facilities in Parkersburg, Marietta, and Little Hocking. We’re conveniently located along the Ohio River, allowing us to serve a variety of communities in Ohio and West Virginia, including Vienna, Williamstown, New Matamoras, Belpre, and St. Marys.

What are your access hours?

We usually offer access to our self-storage units between 6:00 am and 10:00 pm daily, but you can also benefit from 24-hour access! Even if you think you won’t need such flexible access hours, you’re sure to love the freedom to come and go as you please.

How secure are your facilities?

We offer a variety of security systems to help keep our customers and their belongings safe. Our self-storage units are protected by heavy perimeter fencing, personalized gate access, video monitoring, and good lighting. No matter the storage location, our customers don’t have to worry about security.

Do you offer drive-up access?

We sure do! If you’d like to make it easier to transport items from your vehicle to the unit, you’re sure to love this convenient feature. These self-storage units are on the ground floor, which means you won’t even need to climb stairs or get in an elevator to complete your move.

What is temperature-controlled storage?

Temperature control allows tenants to store items in an ideal environment. Whether it’s hot or cold outside, the temperature in these self-storage units stays roughly the same throughout the year, helping you keep your belongings just like you left them. Some of our facilities offer this useful amenity, so don’t hesitate to ask us for more information.

Can I pay online?

Not only can you make payments, but you can also reserve self-storage units and manage your account online. Our auto-pay option, for instance, is easy and saves time. Our website has all the features for an easy renting experience!

Do you have moving supplies?

Yes, we offer a wide selection of boxes, handcarts, and packing supplies to help move your possessions to our self-storage units. Each of our properties is a one-stop-shop for all your moving needs!

What’s the next step?

Whether you need self-storage now or still have questions about our services, you can speak with our managers any time you want. Just call us or use our online form and we’ll assist you with the rental process or anything else you need.
For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!