Frequently Asked Questions

Answering Self Storage Questions in Ohio and West Virginia

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What is climate controlled storage?

Climate control allows tenants to store items in an ideal environment. Whether it’s hot or cold outside, the temperature in these self-storage units stays roughly the same throughout the year, helping you keep your belongings just like you left them. Some of our facilities offer this useful amenity, so don’t hesitate to ask us for more information.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

How secure are your facilities?

We offer a variety of security systems to help keep our customers and their belongings safe. Our self-storage units are protected by heavy perimeter fencing, personalized gate access, video monitoring, and good lighting. No matter the storage location, our customers don’t have to worry about security.

Do you offer drive-up access?

We sure do! If you’d like to make it easier to transport items from your vehicle to the unit, you’re sure to love this convenient feature. These self-storage units are on the ground floor, which means you won’t even need to climb stairs or get in an elevator to complete your move.

Can I pay my rent online?

Not only can you make payments, but you can also reserve self-storage units and manage your account online. Our auto-pay option, for instance, is easy and saves time. Our website has all the features for an easy renting experience!

Do you have moving supplies?

Yes, we offer a wide selection of boxes, handcarts, and packing supplies to help move your possessions to our self-storage units. Each of our properties is a one-stop-shop for all your moving needs!

What's the next step?

Whether you need self-storage now or still have questions about our services, you can speak with our managers any time you want. Just call us or use our online form and we’ll assist you with the rental process or anything else you need.

Still Have Questions?

We’re here to help! If your questions weren’t answered above, contact our friendly staff. With years of experience in the self storage industry, our self storage experts can provide helpful advice on packing, transporting, and storing your possessions. 

Our self storage facilities are located in Ohio and West Virginia. All our self storage facilities offer affordable and secure storage units in a range of sizes. 

Our amenities such as online bill pay, AutoPay, moving supplies, carts/dollies, and delivery acceptance are just a few of the ways we make self storage easy and convenient. Our multi-layer security features include video monitoring, electronic gate access, fencing, security lighting, and on-site managers.

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